Knowledge management

Knowledge management is a management theory which emerged in the 1990s. It seeks to understand the way in which knowledge is used and traded within organisations and treats knowledge as self-referential and recursive. This recursion means that the definition of knowledge is in a state of flux. Knowledge management treats knowledge as information within some context. Knowledge in this context consists of information augmented by intentionality (or direction). This conception aligns with the DIKW model, which places data, information, knowledge and wisdom into an increasingly useful pyramid.

The main objective of knowledge management is to ensure that the right information is delivered to the right person just in time, in order to take the most appropriate decision. In that sense, knowledge management is not interested to manage knowledge per se, but to relate knowledge and its usage. This leads to Organizational Memory Systems.

Rapid Knowledge capture tools are being combined with knowledge management to transfer knowledge easily and effectively from one person to another.